Ticket

{
    "id": "k7m2p9x4q1",
    "ticketNumber": "A042",
    "status": "waiting",
    "statusAt": "2026-06-23T11:10:00.000Z",
    "type": "appointment",
    "time": "2026-07-01T09:30:00.000Z",
    "branch": {
        "id": "802b33af66",
        "name": "Seef Mall Branch"
    },
    "service": {
        "id": "802b33af66",
        "name": "Account Opening"
    },
    "groupOfService": {
        "id": "7c1f9a3b2d",
        "name": "Teller Services"
    },
    "customer": {
        "id": "9f2c8b7a4e1d6c3f0a5b8e2d7c4f1a9b",
        "name": "Layla Hassan"
    },
    "bookedAt": "2026-06-23T11:08:41.000Z",
    "queueSize": 6,
    "waitingTime": 18
}