List a customer's tickets

GET

https://api-dev.skiplino.com/external/v1/customers/tickets

Returns the ticket history for a single customer (newest first), paginated. Identify the
customer by id or externalId.

Authentication — Public or secret key (read-only).

Pagination — page (≥ 1, default 1) and limit (1–10, default 10). Note the
per-page cap here is 10, lower than GET /customers/getAll.

Request

Authorization

Bearer Token

Provide your bearer token in the

Authorization

header when making requests to protected resources.

Example:

Authorization: Bearer ********************

Query Params

Header Params

Responses

🟢200

application/json

Customer tickets fetched successfully.

Bodyapplication/json

🟠404

🟠422

🟠401Unauthorized

🔴500ServerError

Request Example

Shell

JavaScript

Java

Swift

curl --location 'https://api-dev.skiplino.com/external/v1/customers/tickets?id=9f2c8b7a4e1d6c3f0a5b8e2d7c4f1a9b&externalId=crm-7741&page=1&limit=10' \
--header 'X-Locale;' \
--header 'Authorization: Bearer <token>'

Response Example

200 - Success

{
    "message": "Customer tickets fetched successfully.",
    "data": [
        {
            "id": "k7m2p9x4q1",
            "ticketNumber": "A042",
            "status": "served",
            "statusAt": "2026-06-20T09:50:00.000Z",
            "type": "appointment",
            "time": "2026-06-20T09:30:00.000Z",
            "branch": {
                "id": "802b33af66",
                "name": "Seef Mall Branch"
            },
            "service": {
                "id": "802b33af66",
                "name": "Account Opening"
            },
            "groupOfService": {
                "id": "7c1f9a3b2d",
                "name": "Teller Services"
            },
            "customer": {
                "id": "9f2c8b7a4e1d6c3f0a5b8e2d7c4f1a9b",
                "name": "Layla Hassan"
            },
            "bookedAt": "2026-06-19T15:00:00.000Z"
        }
    ],
    "pagination": {
        "total": 3,
        "page": 1,
        "limit": 10,
        "totalPages": 1,
        "hasNextPage": false,
        "hasPrevPage": false
    }
}

Delete a customer

SuccessEnvelope